Gary....have to add my .02 worth.....I broke a top mounting on a bilstien on
return from Rayne....I called the bilstien 800# and was told to send the
shock and proof of purchase for replacement...they also would have sent
overnight for half the retail price, then refunded remainder on receipt of
the core......might pay a little more but there were no problems on
warranty......shocks were installed in '97...10k
jim white
78 EII
- -----------------------------------------------------
Click here for Free Video!!
http://www.gohip.com/freevideo/
> -----Original Message-----
> From: owner-gmcmotorhome
> [mailto
wner-gmcmotorhome]On Behalf Of Gary Berry
> Sent: Tuesday, May 02, 2000 9:24 AM
> To: willa; gmcmotorhome;
> dually4wd
> Subject: Re: GMC: Re; KYB
>
>
> Hey Chuck;
>
> Thanks for the info. To tell the truth, I've never seen a "lifetime
> warranty" (or any warranty for that matter) that was worth the
> paper it was
> printed on, so I don't buy things based on that criteria. I have had many
> hours of arguing with store managers (even with receipts) and yet
> still wind
> up paying some pro-rated percentage (of course based on the
> retail price and
> not the sale price that I purchased the item for (michelin is a
> fine example
> and why I don't buy their tire anymore)). I thought about the
> Caspros, but
> didn't like the design. The Bilstiens are just too darn expensive
> for me. On
> the other hand, I'm viewing these KYB's as components that will
> be changed
> every 10k miles (about 4 years for me) or every 5 years when it's
> recommended to change the tires anyway. To me, $200 every 4-5 years is
> pretty low compared to all of the other maintenance/upgrade costs
> that are
> associated with these 25 year old beauties.
>
> GaryB
> 76 PB in Ca
>
>
> >From: "Chuck Will"
> >To:
> >Subject: Re; KYB
> >Date: Tue, 2 May 2000 06:47:42 -0700
> >
> >I just threw my KYB's in the TRASH. Their Guarentee is as good as the
> >sales slip you probably already threw away. You need to keep
> it. When you
> >mount the shocks, note that the front shocks DO NOT take up all
> the space
> >allowed for the upper shock mounting. A few years back I compared CASPRO
> >and Bilsteins to the KYBs but could not afford to change at that
> time. I
> >went to CASPRO shocks this time, becasue Chuck Stoddard took a
> lot of time
> >explaining the design to me at the GMCI in Laughlin. I was
> dissappointed
> >in the finished product that I got from them however. The
> workmanship is
> >just not as good as it used to be. I called them and they
> assurred me the
> >shocks are ok. The people at KYB were not polite and very un
> helpful and
> >insisted that I have the SALES SLIP to qualifiy for the lifetime
> guarentee.
> > Naturally in my move I have no idea where the slip is. I have
> everything
> >good bad and broken I ever took off the GMC and repaired or replaced. I
> >did run the KYBs since 93 with an average of 7 to 10 K per year.
> The new
> >CASPRO shocks sure do give a superior handle and ride in
> comparisson. When
> >I removed the KYBs every one of them had bad bushings and two
> were cracked
> >at the top of the shock. California has some really terrible
> highways now
> >since the oil companies got P_ _ _ _ _ O_ _ about the drilling
> in the Santa
> >Barbara Channel and pulled the money out. Any way good luck . Chuck
>
> ________________________________________________________________________
> Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com
>
return from Rayne....I called the bilstien 800# and was told to send the
shock and proof of purchase for replacement...they also would have sent
overnight for half the retail price, then refunded remainder on receipt of
the core......might pay a little more but there were no problems on
warranty......shocks were installed in '97...10k
jim white
78 EII
- -----------------------------------------------------
Click here for Free Video!!
http://www.gohip.com/freevideo/
> -----Original Message-----
> From: owner-gmcmotorhome
> [mailto
wner-gmcmotorhome]On Behalf Of Gary Berry> Sent: Tuesday, May 02, 2000 9:24 AM
> To: willa; gmcmotorhome;
> dually4wd
> Subject: Re: GMC: Re; KYB
>
>
> Hey Chuck;
>
> Thanks for the info. To tell the truth, I've never seen a "lifetime
> warranty" (or any warranty for that matter) that was worth the
> paper it was
> printed on, so I don't buy things based on that criteria. I have had many
> hours of arguing with store managers (even with receipts) and yet
> still wind
> up paying some pro-rated percentage (of course based on the
> retail price and
> not the sale price that I purchased the item for (michelin is a
> fine example
> and why I don't buy their tire anymore)). I thought about the
> Caspros, but
> didn't like the design. The Bilstiens are just too darn expensive
> for me. On
> the other hand, I'm viewing these KYB's as components that will
> be changed
> every 10k miles (about 4 years for me) or every 5 years when it's
> recommended to change the tires anyway. To me, $200 every 4-5 years is
> pretty low compared to all of the other maintenance/upgrade costs
> that are
> associated with these 25 year old beauties.
>
> GaryB
> 76 PB in Ca
>
>
> >From: "Chuck Will"
> >To:
> >Subject: Re; KYB
> >Date: Tue, 2 May 2000 06:47:42 -0700
> >
> >I just threw my KYB's in the TRASH. Their Guarentee is as good as the
> >sales slip you probably already threw away. You need to keep
> it. When you
> >mount the shocks, note that the front shocks DO NOT take up all
> the space
> >allowed for the upper shock mounting. A few years back I compared CASPRO
> >and Bilsteins to the KYBs but could not afford to change at that
> time. I
> >went to CASPRO shocks this time, becasue Chuck Stoddard took a
> lot of time
> >explaining the design to me at the GMCI in Laughlin. I was
> dissappointed
> >in the finished product that I got from them however. The
> workmanship is
> >just not as good as it used to be. I called them and they
> assurred me the
> >shocks are ok. The people at KYB were not polite and very un
> helpful and
> >insisted that I have the SALES SLIP to qualifiy for the lifetime
> guarentee.
> > Naturally in my move I have no idea where the slip is. I have
> everything
> >good bad and broken I ever took off the GMC and repaired or replaced. I
> >did run the KYBs since 93 with an average of 7 to 10 K per year.
> The new
> >CASPRO shocks sure do give a superior handle and ride in
> comparisson. When
> >I removed the KYBs every one of them had bad bushings and two
> were cracked
> >at the top of the shock. California has some really terrible
> highways now
> >since the oil companies got P_ _ _ _ _ O_ _ about the drilling
> in the Santa
> >Barbara Channel and pulled the money out. Any way good luck . Chuck
>
> ________________________________________________________________________
> Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com
>
