Sigh....
Starting a couple of weeks ago, I started hearing some noise from the front
of the engine area in my 1977 Royale w the 403 engine. While waiting for
some warmer weather, I decided to go ahead and order a water pump just in
case that was the problem and to have as a spare if it was not.
I'm familiar with Jim Anstett's article on water pumps in the Jan 1977
issue of GMC Motorhome marketplace. He discussed three different water
pumps, one with a stamped impeller, one with a 3 15/16" diameter impeller
and small blades, and finally one with a 4 1/4" impeller with large blades.
He rated the first two as very poor and poor. The recommended pump is not in
production any more but in the article he mentions that Ray Curtis of Eaton
GMC & RV Sales and Service (Now Eaton Distributing, Inc.) has acquired a
large supply.
Well, I called Eaton and ordered the water pump on the 16th and got delivery
on the 24th by UPS. This would have been a looong wait if I'd had a failure
on the road. The pump was $79.95 plus $16.55 shipping. But...... it's pump
#2 mentioned in the article. Rated poor by Anstett. So back on the phone to
Eaton.
General outline of phone call
Hey, you sent me the wrong pump, I wanted the one mentioned in the
GMCMM article.
Sorry, that's out of production and we don't have anymore. We found
it was unreliable anyway. The pump we shipped is the original GMC pump. Feel
free to return the pump we shipped and we'll refund your money less
shipping.
sigh.....
OK, what do I do now? Is there a source of the 'preferred' water pump?
I'll be out $35 bucks for shipping in returning this unit. Anyone got the
preferred one for sale?
I'm sure there is something to be learned in this but I'm not sure what.
John
Steamed in Maryland
GMC Tidewater Crabs
Starting a couple of weeks ago, I started hearing some noise from the front
of the engine area in my 1977 Royale w the 403 engine. While waiting for
some warmer weather, I decided to go ahead and order a water pump just in
case that was the problem and to have as a spare if it was not.
I'm familiar with Jim Anstett's article on water pumps in the Jan 1977
issue of GMC Motorhome marketplace. He discussed three different water
pumps, one with a stamped impeller, one with a 3 15/16" diameter impeller
and small blades, and finally one with a 4 1/4" impeller with large blades.
He rated the first two as very poor and poor. The recommended pump is not in
production any more but in the article he mentions that Ray Curtis of Eaton
GMC & RV Sales and Service (Now Eaton Distributing, Inc.) has acquired a
large supply.
Well, I called Eaton and ordered the water pump on the 16th and got delivery
on the 24th by UPS. This would have been a looong wait if I'd had a failure
on the road. The pump was $79.95 plus $16.55 shipping. But...... it's pump
#2 mentioned in the article. Rated poor by Anstett. So back on the phone to
Eaton.
General outline of phone call
Hey, you sent me the wrong pump, I wanted the one mentioned in the
GMCMM article.
Sorry, that's out of production and we don't have anymore. We found
it was unreliable anyway. The pump we shipped is the original GMC pump. Feel
free to return the pump we shipped and we'll refund your money less
shipping.
sigh.....
OK, what do I do now? Is there a source of the 'preferred' water pump?
I'll be out $35 bucks for shipping in returning this unit. Anyone got the
preferred one for sale?
I'm sure there is something to be learned in this but I'm not sure what.
John
Steamed in Maryland
GMC Tidewater Crabs