Ragusa step

[jim d.]

So we've had a Ragusa step on our rig for about 3 months now. We have a used main step (bolted to rig) with new flip up step. Walked out of the camper
yesterday and broke the flip step clean off. It broke right on the pivot where the pin is attached. Now I'm not a large man 6'1" 185lbs. I can promise
that the step hasn't beaten on or abused. Is this the normal life span of the folding piece? If so the price does not reflect the longevity of these
pieces. I'm hoping we are one the few rare cases where the cast faulty. Thanks
--
Jim DeMellia and Jen Radefeld and our cat Ickis
NH natives
1975 GMC “Palm Beach” ,455, her names Linda
Full time RVers exploring the beautiful and unusual parts of the country.

 

[Irish Rogue]

Jim D.:
I believe your case w/ Ragusa step to be highly unusual. If bought from Ragusa - I would have a call w/ them.
I have 3 coaches rite now and have sold 2 in the past 3 years. If they did not have Ragusa's when purchased, I immediately put them on and have never had a problem.
I believe them to be a quality supplier and believe they would assist you.
Mike/The Corvair a holic

Sent from my iPhone

>
> So we've had a Ragusa step on our rig for about 3 months now. We have a used main step (bolted to rig) with new flip up step. Walked out of the camper
> yesterday and broke the flip step clean off. It broke right on the pivot where the pin is attached. Now I'm not a large man 6'1" 185lbs. I can promise
> that the step hasn't beaten on or abused. Is this the normal life span of the folding piece? If so the price does not reflect the longevity of these
> pieces. I'm hoping we are one the few rare cases where the cast faulty. Thanks
> --
> Jim DeMellia and Jen Radefeld and our cat Ickis
> NH natives
> 1975 GMC “Palm Beach” ,455, her names Linda
> Full time RVers exploring the beautiful and unusual parts of the country.
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org

 

[Carl Stouffer]

Pretty sure Ragusa will replace it under warranty. Our coach came to us with one of those on it and after nearly nine years of extensive use, the
only thing I have had to do to it is drive the pivot pins back in a couple of times. My guess is that this is a one off, fluke failure. Maybe a
casting flaw. I wouldn't worry about a replacement ever having this kind of problem.
--
Carl Stouffer
'75 ex Palm Beach
Tucson, AZ.
Chuck Aulgur Reaction Arm Disc Brakes, Quadrabags, 3.70 LSD final drive, Lenzi knuckles/hubs, Dodge Truck 16" X 8" front wheels, Rear American Eagles,
Solar battery charging. GMCSJ and GMCMI member

 

[Vern and Lenore]

Jim,

I totally agree with Mike. Your experience is not the norm. Every Ragusta
accessory I’ve ever seen was the cream of the crop, highest quality
casting, superb designs and well engineered. I’d contact the supplier
immediately, as there must have been a rare manufacturing flaw.

Vern

> Jim D.:
> I believe your case w/ Ragusa step to be highly unusual. If bought from
> Ragusa - I would have a call w/ them.
> I have 3 coaches rite now and have sold 2 in the past 3 years. If they did
> not have Ragusa's when purchased, I immediately put them on and have never
> had a problem.
> I believe them to be a quality supplier and believe they would assist you.
> Mike/The Corvair a holic
>
> Sent from my iPhone
>

> >
> > So we've had a Ragusa step on our rig for about 3 months now. We have a
> used main step (bolted to rig) with new flip up step. Walked out of the
> camper
> > yesterday and broke the flip step clean off. It broke right on the pivot
> where the pin is attached. Now I'm not a large man 6'1" 185lbs. I can
> promise
> > that the step hasn't beaten on or abused. Is this the normal life span
> of the folding piece? If so the price does not reflect the longevity of
> these
> > pieces. I'm hoping we are one the few rare cases where the cast faulty.
> Thanks
> > --
> > Jim DeMellia and Jen Radefeld and our cat Ickis
> > NH natives
> > 1975 GMC “Palm Beach” ,455, her names Linda
> > Full time RVers exploring the beautiful and unusual parts of the country.
> >
> > _______________________________________________
> > GMCnet mailing list
> > Unsubscribe or Change List Options:
> > http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>
--
Vern Crawford (and Lenore Langsdorf)
155 JJ Lane
Center Point, TX 78010
(618) 203-8296 Vern's cell
(830) 928-5550 Lenore's cell
VernCrawford
LenoreLangsdorf

 

[jim kanomata1]

​What probably happened is that the pin must have slipped out a little and
applyed the force on half or the casting.
That is what happens majority of the time, but Ragusa will handle it to
your satisfaction.
If you aquired that from us We will send you a new one N/c and pay for
shipping the damaged one to Rausa.
If you purchased it elsewhere, you'll end up paying the return.​

> Pretty sure Ragusa will replace it under warranty. Our coach came to us
> with one of those on it and after nearly nine years of extensive use, the
> only thing I have had to do to it is drive the pivot pins back in a couple
> of times. My guess is that this is a one off, fluke failure. Maybe a
> casting flaw. I wouldn't worry about a replacement ever having this kind
> of problem.
> --
> Carl Stouffer
> '75 ex Palm Beach
> Tucson, AZ.
> Chuck Aulgur Reaction Arm Disc Brakes, Quadrabags, 3.70 LSD final drive,
> Lenzi knuckles/hubs, Dodge Truck 16" X 8" front wheels, Rear American
> Eagles,
> Solar battery charging. GMCSJ and GMCMI member
>
> _______________________________________________
> GMCnet mailing list
> Unsubscribe or Change List Options:
> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>

--
Jim Kanomata
Applied/GMC, Newark,CA
jimk
http://www.appliedgmc.com
1-800-752-7502