Dear Mr. Warner,
In review of our company discount policy, as always to support our dealers we
will not be giving 25% discount to individual orders.
We do however provide 20% discount to any order of 5 or more of the same item,
shipped and billed to one party.
We will offer a 10% discount to buyers belonging to your club.
Thank you,
Ron
----------------------------------
To:Ron Ragusa
From:tom warner
Subject:Ragusa Orders
Cc:
Bcc:
Attachments:
Thanks for the fast response Ron but I am a little disappointed. All other dealers that we have corresponded with have given our club at least a 20% discount, including Swain Coatings, Classic Stainless steel brakelines, Jasper Engines(we use this for emergency replacement only) and others. We do not compete with other dealers that support the GMC Motorhome, and in fact recommend that our members fully support them. But we feel there are cases such as this where an individual will buy products they would not normally buy from a dealer. In fact few GMC franchisees stock ladders or your items. I would ask that you reconsider since this will result in a significant sale for your company.
I now have orders for 2 ladders, 14 regular steps, 9 final drive covers, 3 tranny covers, 2 battery trays and 2
fold down bumper steps.
Thanks for you help in this matter.
-----------------------------------------
I never received another message or phone call from Ron Ragusa.
===================================
> I decided to contact Jim at Golby's and Ragusa and see if I could get
>to the truth instead of all the finger pointing at Ragusa. Besides, I'd
>like to get my stuff. I got no response from Jim (which sends me a strong
>message loud and clear). If you are going to boycott somebody, in my
>opinion it should be Golby not Ragusa. It's like we say around these parts,
>proof is in the pudding.
> I got the following response from Julie at Ragusa:
>"We were approached by a man named Tom Warner (I wonder who that could be)
>who wanted to arrange a group buy who runs a GMC web site. We offered him a
>20% discount of which he was not satisfied. (I don't know why not). He then
>went to Golby, (Bad decision!!) who sells our parts retail, and asked Jim at
>Golby if he would organize a group buy through them. It appears Jim said
>yes (Another Bad decision because he lacks commitment) as he faxed a letter
>to us with the potential order and questions of when it could be shipped.
>We then faxed a letter letting Golby know that we were ready to ship when he
>sends the check. This all took place around 7/3/00 and we have not heard
>from Jim Golby for weeks. (I know the feeling) We have plenty of motor home
>parts ready for shipping and would appreciate you spreading the word to all
>of your GMC friends to next time call us directly and place their orders.
> Please send all your friends' complaints to the man in charge of this
>"group buy" that has nothing to do with Ragusa RV, Tom Warner." (There's
>that name again).
> My Comments: I don't know if they will give each of you a discount
>of 20% but I would suggest calling them directly just like they suggested.
>My bet is that they will give you the discount individually because I think
>they are of very high integrity. I have not gotten back to them yet myself,
>I thought I'd let you all know first.
>
>Good Luck!! Phil Swanson
>
>
>
>
>
>---------------------------------------------------------------------
>To unsubscribe, e-mail: gmcmotorhome-unsubscribe
>For additional commands, e-mail: gmcmotorhome-help
>
>
>
In review of our company discount policy, as always to support our dealers we
will not be giving 25% discount to individual orders.
We do however provide 20% discount to any order of 5 or more of the same item,
shipped and billed to one party.
We will offer a 10% discount to buyers belonging to your club.
Thank you,
Ron
----------------------------------
To:Ron Ragusa
From:tom warner
Subject:Ragusa Orders
Cc:
Bcc:
Attachments:
Thanks for the fast response Ron but I am a little disappointed. All other dealers that we have corresponded with have given our club at least a 20% discount, including Swain Coatings, Classic Stainless steel brakelines, Jasper Engines(we use this for emergency replacement only) and others. We do not compete with other dealers that support the GMC Motorhome, and in fact recommend that our members fully support them. But we feel there are cases such as this where an individual will buy products they would not normally buy from a dealer. In fact few GMC franchisees stock ladders or your items. I would ask that you reconsider since this will result in a significant sale for your company.
I now have orders for 2 ladders, 14 regular steps, 9 final drive covers, 3 tranny covers, 2 battery trays and 2
fold down bumper steps.
Thanks for you help in this matter.
-----------------------------------------
I never received another message or phone call from Ron Ragusa.
===================================
> I decided to contact Jim at Golby's and Ragusa and see if I could get
>to the truth instead of all the finger pointing at Ragusa. Besides, I'd
>like to get my stuff. I got no response from Jim (which sends me a strong
>message loud and clear). If you are going to boycott somebody, in my
>opinion it should be Golby not Ragusa. It's like we say around these parts,
>proof is in the pudding.
> I got the following response from Julie at Ragusa:
>"We were approached by a man named Tom Warner (I wonder who that could be)
>who wanted to arrange a group buy who runs a GMC web site. We offered him a
>20% discount of which he was not satisfied. (I don't know why not). He then
>went to Golby, (Bad decision!!) who sells our parts retail, and asked Jim at
>Golby if he would organize a group buy through them. It appears Jim said
>yes (Another Bad decision because he lacks commitment) as he faxed a letter
>to us with the potential order and questions of when it could be shipped.
>We then faxed a letter letting Golby know that we were ready to ship when he
>sends the check. This all took place around 7/3/00 and we have not heard
>from Jim Golby for weeks. (I know the feeling) We have plenty of motor home
>parts ready for shipping and would appreciate you spreading the word to all
>of your GMC friends to next time call us directly and place their orders.
> Please send all your friends' complaints to the man in charge of this
>"group buy" that has nothing to do with Ragusa RV, Tom Warner." (There's
>that name again).
> My Comments: I don't know if they will give each of you a discount
>of 20% but I would suggest calling them directly just like they suggested.
>My bet is that they will give you the discount individually because I think
>they are of very high integrity. I have not gotten back to them yet myself,
>I thought I'd let you all know first.
>
>Good Luck!! Phil Swanson
>
>
>
>
>
>---------------------------------------------------------------------
>To unsubscribe, e-mail: gmcmotorhome-unsubscribe
>For additional commands, e-mail: gmcmotorhome-help
>
>
>
