Non-GMC -- reply to "mind your own business

[kara m kosier]

>
> I read Kara's messages as a request for advice and/or help as well as a
forum
> to vent her frustration. I think you should back off and leave it up to
Kara
> to say as to whether anyone should or should not intervene on her behalf.
> She doesn't need your or my protection and can speak for herself.
>

That was exactly how I intended my message to be understood. At
the time of my original message regarding this, there were several
other 'netters' discussing other vendors/suppliers, some who had
been very helpful, and others who were out of favor. I was relating
what we had experienced, nothing more. I am sorry that it has
caused all the time and space to be used for this instead of the
helpful things that we all need.

Kara

 

[hdavis]

>In a message dated 9/8/99 9:34:33 PM Eastern Daylight Time,

>> I am sorry that it has caused all the time and space to be used for this
>instead of
>> the helpful things that we all need.
>> Kara
>
>Hi Kara! NO PROBLEM!
>
>Before the Internet this kind of stuff happened quite frequently, where the
>customer was not satisfied, however it took months before anybody heard
about
>it, or never heard. This new media is powerful stuff.

In my case I would have NOT published my comments regarding Golby unless
someone else asked for an opinion or had a specific problem with them. The
power of the Internet is that several people who have low grade issues or
bigger isssues can in fact make a difference in how companies do business
by banding together.

I have no complaints about what Golby sold me. But my other experiences may
be a factor in someone else deciding to ship a disdabled GMC to Golby's or
not. That's their choice. Now it's a more informed choice.

Henry

Henry Davis Consulting, Inc / new product consulting
PO Box 1270 / product readiness reviews
Soquel, Ca 95073 / IP reviews
ph: (831) 462-5199 / full service marketing
fax: (831) 462-5198
http://www.henry-davis.com/ http://www.henry-davis.com