Michelin tires and warranty

[thomas g. warner]

A short time ago I told of the bad experience with Michelin tires, had 2 go
bad on the same day. David Greenberg suggested that I tell Michelin about
it and I did, in an e-mail telling them what happened. I wasn't interested
in warranty service since the tires were old and I was going to replace them
anyway when I stored the coach this winter, they were 16.5" X-Ca tires.
Boy, Michelin jumped on my e-mail to them quicker than a duck on a junebug.
Called me the very next working day at 9:00AM, and offered to give me 2
brand new ones for the ones that have failed (they wanted them to analyze) ,
and 50% off for the other 5. Michelin even told me that they were 12 years
old!!!! Maybe they just wanted to get them off the road,LOL!

Bottom line is that I got the new tires installed at National Tire and
Battery (NTB) Monday, 7 of them, new 225 75R16 10 plys, XPS for a total cost
of $382.74 installed on the new Alcoas (I paid for those from Gateway who I
highly recommend). As a said before, felt like a thief all the way home.
Felt a lot better when I saw them on the coach. What a difference.

Thanks Dave for the suggestion, if not for you I would have paid big bucks
for them.


Tom & Marg Warner
Vernon Center NY
1976 palmbeach

 

[david l greenberg]

On Sat, 13 Feb 1999 23:00:01 -0500 (EST) "Thomas G. Warner"

>A short time ago I told of the bad experience with Michelin tires, had
>2 go
>bad on the same day. David Greenberg suggested that I tell Michelin
>about
>it and I did, in an e-mail telling them what happened. I wasn't
>interested
>in warranty service since the tires were old and I was going to
>replace them
>anyway when I stored the coach this winter, they were 16.5" X-Ca
>tires.
>Boy, Michelin jumped on my e-mail to them quicker than a duck on a
>junebug.
>Called me the very next working day at 9:00AM, and offered to give me
>2
>brand new ones for the ones that have failed (they wanted them to
>analyze) ,
>and 50% off for the other 5. Michelin even told me that they were 12
>years
>old!!!! Maybe they just wanted to get them off the road,LOL!
>
>Bottom line is that I got the new tires installed at National Tire
>and
>Battery (NTB) Monday, 7 of them, new 225 75R16 10 plys, XPS for a
>total cost
>of $382.74 installed on the new Alcoas (I paid for those from Gateway
>who I
>highly recommend). As a said before, felt like a thief all the way
>home.
>Felt a lot better when I saw them on the coach. What a difference.
>
>Thanks Dave for the suggestion, if not for you I would have paid big
>bucks
>for them.
>
>
>Tom & Marg Warner
>Vernon Center NY
>1976 palmbeach
>
>Don't thank me, Tom...thank Patrick for the Net. Without the Net I
wouldn't have been able to share my experiences and neither would you and
all the rest of the "Netters"

Thanks, Patrick!

David Lee Greenberg
GMC Motorhome Registry
200 MacFarlane Drive
Delray Beach, FL 33483-6829