Don call Bob at Gateway and tell him he knows better. I had the same problem
with him and really leaned on him hard and got Alcoa involved. They told
him in no uncertain terms that use of those cheap chinese center caps would
void the alcoa warranty since the lug nut is no longer in contact with the
wheel. He changed his tune and supplied me with Alcoa center pieces and hug
a lug nut covers at no additional cost. He was not happy however. So he
knows better than to sell those cheap parts. Makes me suspect of other
things GAteway sells now.
GAteway buys their Alcoas from Continental Tire and Wheels,White Pidgeon, MI
49099. Telephone 1-800-638-9447
Talk to Ron Klein. They will exchange your parts and snip you the right ones.
Maybe its time we set up our own account with them and buy direct if Gateway
wants to play that way.
>
>Glenn,
>
>I'm glad Alex treated you well. I wish I had bought my Alcoa's from him.
>
>Gateway shipped me those same ugly stainless lug nut covers and the
>stainless center caps which do not fit properly.
>
>I had specified Alcoa parts only, so I called to return the lug covers and
>center caps.
>
>They acted like I was way out of line to ask.
>
>So now, instead of singing their praises,
>
>I relate how Gateway (treated) (mistreated) me, their former customer.
>
>When we are shooting skeet, I plan to use those center caps as targets.
>They are expensive, but I'll remember that conversation, and undoubtedly get
>an immense amount of pleasure blazing away at them.
>
>A problem is I haven't found something equally appropriate to do with those
>*(&^^#)&%@ ugly nut covers.
>
>
>Don Miller
>75 project
>Shenandoah Valley of Virginia
>
>
>Glenn said in part:
>
>> But, when I went to install the lug nut covers, what a surprise. They
>look
>> awful.
>>
>> They are way too long (IMO) and cover mostly air; they are about 1 3/4" in
>> height, and appear way out of proportion to the rest of the wheel
>components.
>> They look especially bad since I used the Alex Sirum flat aluminum center
>> caps.
>>
>> I compared these with the lug not covers on another coach and they appear
>> quite different. The other caps are only about 1 1/2" high and have a
>> different proportion between the base and the dome. They look MUCH
>better.
>> They also have a shoulder at the bottom whereas the ones I have are flared
>at
>> the bottom.
>>
>> Mine are stainless steel, made in Taiwan.
>>
>> I bought my wheel set from Alex, and called him about the covers and
>> explained the problem. Apparently, I'm the first one who's ever objected
>to
>> the looks. Alex said they're the only kind he can get, but he'd take them
>> back if I could find anything I liked better. It was a very generous
>offer,
>> I thought, since it had been a year since I bought them from him. But
>where
>> can I find anything better?
>>
>> Does anyone know where other lug nut covers (the short ones) are
>available?
>
>
>
>
>
>
with him and really leaned on him hard and got Alcoa involved. They told
him in no uncertain terms that use of those cheap chinese center caps would
void the alcoa warranty since the lug nut is no longer in contact with the
wheel. He changed his tune and supplied me with Alcoa center pieces and hug
a lug nut covers at no additional cost. He was not happy however. So he
knows better than to sell those cheap parts. Makes me suspect of other
things GAteway sells now.
GAteway buys their Alcoas from Continental Tire and Wheels,White Pidgeon, MI
49099. Telephone 1-800-638-9447
Talk to Ron Klein. They will exchange your parts and snip you the right ones.
Maybe its time we set up our own account with them and buy direct if Gateway
wants to play that way.
>
>Glenn,
>
>I'm glad Alex treated you well. I wish I had bought my Alcoa's from him.
>
>Gateway shipped me those same ugly stainless lug nut covers and the
>stainless center caps which do not fit properly.
>
>I had specified Alcoa parts only, so I called to return the lug covers and
>center caps.
>
>They acted like I was way out of line to ask.
>
>So now, instead of singing their praises,
>
>I relate how Gateway (treated) (mistreated) me, their former customer.
>
>When we are shooting skeet, I plan to use those center caps as targets.
>They are expensive, but I'll remember that conversation, and undoubtedly get
>an immense amount of pleasure blazing away at them.
>
>A problem is I haven't found something equally appropriate to do with those
>*(&^^#)&%@ ugly nut covers.
>
>
>Don Miller
>75 project
>Shenandoah Valley of Virginia
>
>
>Glenn said in part:
>
>> But, when I went to install the lug nut covers, what a surprise. They
>look
>> awful.
>>
>> They are way too long (IMO) and cover mostly air; they are about 1 3/4" in
>> height, and appear way out of proportion to the rest of the wheel
>components.
>> They look especially bad since I used the Alex Sirum flat aluminum center
>> caps.
>>
>> I compared these with the lug not covers on another coach and they appear
>> quite different. The other caps are only about 1 1/2" high and have a
>> different proportion between the base and the dome. They look MUCH
>better.
>> They also have a shoulder at the bottom whereas the ones I have are flared
>at
>> the bottom.
>>
>> Mine are stainless steel, made in Taiwan.
>>
>> I bought my wheel set from Alex, and called him about the covers and
>> explained the problem. Apparently, I'm the first one who's ever objected
>to
>> the looks. Alex said they're the only kind he can get, but he'd take them
>> back if I could find anything I liked better. It was a very generous
>offer,
>> I thought, since it had been a year since I bought them from him. But
>where
>> can I find anything better?
>>
>> Does anyone know where other lug nut covers (the short ones) are
>available?
>
>
>
>
>
>
