Advance Auto Parts has a worthless warrantee for us

Bob Dunahugh

New member
Sep 17, 2012
2,784
4
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I bought an electric fuel pump here in town at an Advance Auto Parts Store. That pump failed in Albert Lee Minnesota a week later. So I took that failed pump into an Advance Auto Parts store in Albert Lee. I had the box that the pump came in. With the Cedar Rapids store address on the box.They refused to warrantee the pump because I didn't have the original receipt. Just a photo copy. So I had to buy another fuel pump. That would never happen at Auto Zone,or O'Reillys. Our REAL problem is that we never have problems with these close to our local store. I had 3 electric pumps fail that last year before going to EFI. Ken Henderson, and Alix Ferreira bailed me out one of those times in Shawnee Oklahoma. 6 miles from the GMCMI event. Needless to say. I never buy any parts from Advance. Bob Dunahugh 78 Royale
 
Try that at NAPA with the original receipt. Sorry, you have to take it back to the store where you bought it.
--
Ken Burton - N9KB
76 Palm Beach
Hebron, Indiana
 
Sent from my iPad


>
> I bought an electric fuel pump here in town at an Advance Auto Parts Store. That pump failed in Albert Lee Minnesota a week later. So I took that failed pump into an Advance Auto Parts store in Albert Lee. I had the box that the pump came in. With the Cedar Rapids store address on the box.They refused to warrantee the pump because I didn't have the original receipt. Just a photo copy. So I had to buy another fuel pump. That would never happen at Auto Zone,or O'Reillys. Our REAL problem is that we never have problems with these close to our local store. I had 3 electric pumps fail that last year before going to EFI. Ken Henderson, and Alix Ferreira bailed me out one of those times in Shawnee Oklahoma. 6 miles from the GMCMI event. Needless to say. I never buy any parts from Advance. Bob Dunahugh 78 Royale
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Four or five years ago, we had an alternator fail on our 2002 Ford Explorer at Branson West, MO. We were about 100 yards or so from an O'Reilly's store. Bought a replacement and a local chap did the R&R for $20! That replacement failed about 2 months ago. I did NOT have the receipt. Local (Oklahoma City) O'Reilly's retrieved the record of that old purchase and gave me the NEW replacement. Do you think I will continue to shop at O'Reilly's? You betcha! NAPA also has the same way to locate purchases at other NAPA stores.

D C "Mac" Macdonald​
Amateur Radio K2GKK​
Since 30 November '53​
USAF and FAA, Retired​
Member GMCMI & Classics​
Oklahoma City, OK​
"The Money Pit"​
TZE166V101966​
'76 ex-Palm Beach​
k2gkk + hotmail dot com
________________________________
From: Gmclist on behalf of Keithweeksgmc
Sent: Thursday, October 18, 2018 08:45
To: gmclist
Subject: Re: [GMCnet] Advance Auto Parts has a worthless warrantee for us

Sent from my iPad

>
> I bought an electric fuel pump here in town at an Advance Auto Parts Store. That pump failed in Albert Lee Minnesota a week later. So I took that failed pump into an Advance Auto Parts store in Albert Lee. I had the box that the pump came in. With the Cedar Rapids store address on the box.They refused to warrantee the pump because I didn't have the original receipt. Just a photo copy. So I had to buy another fuel pump. That would never happen at Auto Zone,or O'Reillys. Our REAL problem is that we never have problems with these close to our local store. I had 3 electric pumps fail that last year before going to EFI. Ken Henderson, and Alix Ferreira bailed me out one of those times in Shawnee Oklahoma. 6 miles from the GMCMI event. Needless to say. I never buy any parts from Advance. Bob Dunahugh 78 Royale
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If it makes a difference most of the those stores keep warranty items under a phone number in the system.
I returned an alternator to autozone a while back just by the phone number as I was in the system and they could verify I purchased it. As you may
or may not know, most of the receipts printed by any store now a days fade out after a year or so, so even if you have the original receipt after a
while it washes out.

Ive also exchanged "gold" lifetime warranty brake pads for our van 2-3 times. No questions asked. The pads were wore down and they just kept the new
box and put the worn out pads in them to ship back.
--
77 Royale, Rear Dry Bath. 403, 3.55 Final Drive, Lenzi goodies, Patterson carb and dizzy.
Mid Michigan
 
The Napa stores around here are individually owned and don't honor other Napa warrentees.
--
Roy Keen
Minden,NV
76 X Glenbrook
 
Bob,
Send that pump and I'll send you another.

> The Napa stores around here are individually owned and don't honor other
> Napa warrentees.
> --
> Roy Keen
> Minden,NV
> 76 X Glenbrook
>
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>
--
Jim Kanomata
Applied/GMC, Newark,CA
jimk
http://www.appliedgmc.com
1-800-752-7502
 
> Bob,
> Send that pump and I'll send you another.
> Warranty only takes paper work.
>
Never buy another one from a place that refuse warranty.

>

>
>> The Napa stores around here are individually owned and don't honor other
>> Napa warrentees.
>> --
>> Roy Keen
>> Minden,NV
>> 76 X Glenbrook
>>
>> _______________________________________________
>> GMCnet mailing list
>> Unsubscribe or Change List Options:
>> http://list.gmcnet.org/mailman/listinfo/gmclist_list.gmcnet.org
>>
> --
> Jim Kanomata
> Applied/GMC, Newark,CA
> jimk
> http://www.appliedgmc.com
> 1-800-752-7502
>
--
Jim Kanomata
Applied/GMC, Newark,CA
jimk
http://www.appliedgmc.com
1-800-752-7502
 
That might just be the quote of the month:

----- Original Message -----
From: Jim Kanomata
>
Never buy another one from a place that refuse warranty.

jesse farr
26's